Refund policy
Grit City Return & Refund Policy
All sales are final. We do not offer refunds or returns.
Every product is rigorously checked for quality and accuracy before it leaves our facility. We ensure that what you receive is in perfect, brand-new condition, exactly as ordered.
Our Commitment to Quality:
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Pre-Shipment Inspection:Â Each item is individually inspected for defects, functionality, and accuracy.
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Secure Packaging:Â We use protective packaging to prevent damage during transit.
What This Means For You:
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No Refunds:Â We do not provide refunds for change of mind, sizing, or simply not liking the product.
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Damaged in Transit? If your order arrives damaged due to shipping, you must contact us within 24 hours of delivery with clear photo/video evidence. We will work with the courier to resolve the issue, which may involve a replacement or store credit at our discretion.
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Wrong Item? If we made an error in your order, contact us within 24 hours with evidence, and we will arrange a correction.
By completing your purchase, you acknowledge and agree to this policy.
For assistance, contact us at any of our social media pages